Decode the Civic Soul of Your Community

Quiet Metric transforms public digital discourse into actionable civic intelligence. We analyze what residents are really saying—in multiple languages—to reveal the authentic priorities, concerns, and opportunities that shape local communities.

How We Work

Our dual-track methodology combines authentic community voice with institutional grounding for reliable, actionable insights.

Track A: Sentiment
Authentic community voice from public discourse

Social media, forums, news comments—exclusively public sources that respect privacy and platform terms.

Track B: Grounding
Official data for context and validation

Municipal reports, 311 data, education metrics—never used to alter sentiment, only to establish confidence.

Bilingual Analysis
Multiple languages, authentic cultural context

We analyze discourse in the languages communities actually use, preserving cultural nuance and meaning.

Actionable Intelligence
Strategic insights for decision-makers

Issue rankings, sentiment analysis, narrative wedges, and cultural notes that inform better governance and engagement.

Case Study

Chelsea, Massachusetts

Our analysis of Chelsea reveals a city at a crossroads—where English-language discourse celebrates growth and investment, while Spanish-language conversations center on displacement, dignity, and survival.

  • Housing affordability dominates civic discourse (Voracity 5.0, Opportunity 5.0)
  • Immigration enforcement fears create barriers to education and civic participation
  • Spanish-language discourse (60%) reveals different priorities than English (40%)
Explore Full Analysis
12
Issues Ranked
60/40
Spanish/English Split
-0.71
Housing Sentiment Score

Ready to Understand Your Community?

Whether you're a journalist, civic leader, or community organizer, our analysis can help you understand what residents are really saying and what they need most.